shipping policy

Below are our shipping policy:

• Currently, we ship to Canada, the USA and its territories only.
• Free shipping for orders over $100 to Contiguous USA only (meaning excluding Canada, Hawaii, Alaska, Puerto Rico, Guam, and other territories).
• If you are sending a package to Canada, please note that the carrier may charge the recipient duties and taxes. Please take this into account before ordering. We do not cover duties and taxes.
• To determine delivery times, please visit the USPS website. Your shipping fee will depend on your location.
• Order damaged or missing? Visit our Refund Policy page.

Purchasing as Gift

• If you are purchasing for a friend or loved one, please let us know as soon as you order—we would be happy to write a personal note for you to make it even more special! Just send an email to hello@hirayatheshop.com with subject GIFT: [Your Order Number] within 24 hours of ordering so we can personalize your order. We personalize 1 item per order. If you wish to send multiple packages to various recipients, please create an order per package.